Focus on the Customer This week Len Polizzotto and I held an interactive workshop on the Practice of Innovation in Taipei, Taiwan.  The workshop was with 18 Lite-On executives, led by Alex Huang and Tom Soong. Lite-On is a leading, $7 billion dollar company (In the picture I am in the back with the blue shirt, Len is to my left, Tom is to my right, and Alex is to the.. Read More